Shipping: 

When you place an order, please choose a shipping method and pay for the order including the shipping fee. We’ll send the items within
7days once your payment is completed. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please noted thay
buyers are responsible for all additional customs fee, brokerage fees, dutues, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for custom duties.

 

Returns Tern:

We do our best to serve our customers. We will refund if you return the items within 15 days of your receipt of the items for any reason. However, the buy should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyers a full refund, the buyer should try to file a claim with the logistic company to recover the cost of the damage or loss.

 

Warranty and Guarantee:

We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the products. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.

If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.

Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we’ll repair or exchange them ASAP.

 

Feedback Policy:

We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.